Interview with Lincoln Neiger, Service Designer at the City of Austin by Thomas Brandenburg I have seen that government is different in it’s ability to accept change than the private sector. We’re learning quickly that we …
Interview with Bernadette Geuy, User Experience Design Lead at University of California, Berkeley by Thomas Brandenburg Service designers need to be able to translate and show how a Return on Experience (ROE) connects to a business …
Our charge is simple—we develop five questions and invite five experts to answer them. Through this participation we hope to collect the myriad voices that make up this community...
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