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  • Category: Service Design in Healthcare

  • 5by5: Five Perspectives on Service Design In Healthcare

    Posted by Thomas Brandenburg on December 27, 2017October 18, 2018

    Interviews with Christine Chastain, Senior Consultant at Customer Centered Solution Design and Innovation, Cigna; Izac Ross, Design Lead at Collective Health; Kyle Vice, Creative Director of Service and User Experience at Philips; Mark Ciesko, Americas …

    Service Design in Healthcare
  • 5by5: Service Design in Healthcare, Leah Cabrera

    Posted by Thomas Brandenburg on December 21, 2017October 18, 2018

    Interview with Leah Cabrera, Service Designer in Design and Innovation Group at Memorial Sloan Kettering Cancer Center by Thomas Brandenburg   “I would like to see more and more healthcare organizations having in-house design teams, …

    Service Design in Healthcare, Uncategorized
  • 5by5: Behavioral Science & Service Design for Healthcare, Aileen Heinberg

    Posted by Thomas Brandenburg on December 5, 2017October 18, 2018

    Interview with Aileen Heinberg, Behavioral Scientists at Memorial Sloan Kettering Cancer Center by Thomas Brandenburg   “By leveraging behavioral insights about how people make decisions and act on them, we can design services that make …

    Service Design in Healthcare
  • 5by5: A Conversation about the Future of Service Design for Mental Wellbeing, Jennifer Bagehorn

    Posted by Thomas Brandenburg on December 4, 2017October 18, 2018

    Interview with Jennifer Bagehorn, Service Designer at Live Works Studio by Thomas Brandenburg   “By introducing the user in the problem solving process businesses can start to understand the real underlying need. They then can …

    Service Design in Healthcare
  • 5by5: Service Design for Healthcare, Caroline Chaffin

    Posted by Thomas Brandenburg on November 2, 2017October 18, 2018

    Interview with Caroline Chaffin, Service Designer at Livework Studio By Thomas Brandenburg   “Healthcare is very much influenced by its hierarchical structure and pride – nurtured through centuries. Meaning that there is a given expectation …

    Service Design in Healthcare
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